Customer Service
- Shopping Flow
- Payment, Pricing & Promotions
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Sales Tax and Custom&Duties
- Disclaimer
- Shopping Flow
- ---Create an account, register,fill your infomation
- ---Find the goods what you favourited
- ---Add goods to your shipping cart
- ---Proceed to checkout (The Shipping and Tax are Free In 2009)
- ---Provide your billing and shipping information
- ---After payment received through Paypal payment page, we will shipping your order within 2 days, and provide you the Tracking Number
- Payment, Pricing & Promotions
- The eyewear-solution will accept following payment methods:
- ---Paypal---when you are going to buy one piece and less than five pieces of products.
- ---Credit Cards (Visa, MasterCard, American Express)--- Paypal account is NOT requireded. If you dont have a Paypal account, click the 'continue' link to pay by cards when processed to Paypal payment page.
- ---Western Union---when you are going to buy more than five pieces of products.Please send us E-mail for detail information.
- In addition, we have preferential policy on wholesale. Please contact with us about concrete condition of wholesale. We would offer special discount for you.
- Shipping & Delivery
- we will ship goods within 3 working days after payment arriving account. Shipping cost will be FREE flat price calculated by international express EMS, you could track your goods through the website,which will take about 3-5 working days to reach U.S and Canada. Generally, it takes 4-6 days to reach these countries include: Geman, France, England, Italy, Switzerland and Sweden. Maybe you will receive at the earliest.You can get in touch with us if your country is not the above mentioned ones. We can make use of UPS/TNT/DHL to send the products for you, if EMS delivery can not reach.
- Privacy & Security
- Eyewear-solution takes precautions to protect its customers' information. When you submit sensitive information via the website, your personal information is protected both online and offline. Any information you give to Eyewear-solution will be held with the utmost care, and Your personal information is confidential and is only used for the purpose of your transaction. All information collected Could not be sold, reused, rented, loaned, or otherwise disclosed to any third party.We use secure sockets layer (24x7 with 128 bit SSL) certificate to ensure the security of your personal name and address and credit card information.If you have any comments or questions about Privacy & Security, Please send us e-mail to: eyewearsolution@gmail.com.
- Returns & Replacements
- Eyewear-solution guarantees an unconditional replacement and refund within 7 days if you find defective and quality problem with goods after receipt. And you are not satisfied with them, please contact with us within 24 hours. Eyewear-solution will change another one for you or refund money. you can return it within 7 days after receipt and also you can get your refund which is not including the cost of shipping and handling. But please notice that all return items must be original, complete, new, and undamaged conditions! Many thanks for your attention.If you intend to apply for a refund, please let us know before you apply for a refund by PAYPAL. Just tell us your account number and number of transaction, we will offer you a refund automatically.
- Sales Tax and Custom&Duties
- Given that Fusion Kicks ships worldwide, we do not charge federal, state, local or county taxes on online transactions; however, it is the customer's responsibility to ensure proper payments as required by applicable laws. Therefore, please note that your on-screen transaction total “does not†reflect estimated tax. The actual sales tax should be calculated by you when your order is shipped. The customer is also responsible for all customs and duties at the point of entry into the country of destination.
- Disclaimer
- Although eyewear-solution discount eyewear are comparable with style and quality, they are not the authentic designer branded eyewear. Our cheap designer eyewear are inspired from and comparable to the designers. Eyewear-solution goods in no way affiliated to, representing, associated with Cartier, MontBlanc, Dolce Gabbana,Prada, Chanel, Gucci, Armani, Oakley, Versace, Fendi, Louis Vuitton, Police, Coach, Ray Ban, or any other mentioned designer brands or their products. We do not represent our cheap affordable eyewear to be original nor do we represent that they are exact copies, therefore they do not infringe any copyright laws. We simply ask customers to compare our in style shades for quality & cheap price to the above mentioned name brands. Any reference to brand names in eyewear-solution are made strictly for comparison.